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Questions & answers

Quick answers about events, classes, payments and certificates.

Do I need an account to register for an event?Events

No. Register with your name, email and phone. Your private registration link and pass arrive by email; sign in later with a one-time code from “My events & classes”.

Who receives my payment?Payments

The organizer, directly, through their own Razorpay account or UPI ID. Dig-E-Events adds no platform fee. UPI payments are confirmed once the organizer verifies them.

Where is my ticket or pass?Tickets

In the confirmation email and on your registration page. In-person events show a QR pass to scan at the entrance; online events show the joining link once the organizer activates it.

How do classes work?Classes

A class is a recurring program. Buy a package (for example 4 sessions), then book the sessions you want. Each booking uses one session from your package.

Can I cancel a class booking?Classes

Yes, from your class page. Cancel before the program’s cut-off (shown on the class page) and the session returns to your package; later cancellations count as used. If the organizer cancels a session, it always comes back.

What happens when a session is full?Classes

Join the waitlist. If a spot opens we book it for you automatically using one session and email you.

How do refunds work?Refunds

Each event or class shows the organizer’s refund policy. Refunds are handled by the organizer who received the payment.

How do I get my certificate?Certificates

When the organizer issues certificates after the event, you get an email and can download it from your registration page. Anyone can verify it with its public link.

How do I host an event or a class?Organizers

Create a free organizer account, then use Create event for one-time events or Classes for recurring programs. Payments go straight to your own account.

Still stuck? Contact support or write to events@digeminds.com.