Grievance Redressal

This page explains where to send a complaint, so it reaches the people who can act on it.

Complaints about an event (the event itself, its content, schedule, venue, pricing, refunds or delivery): contact the event organizer first, using "Contact the organizer" on the organizer's page or the event page. Organizers run their own events and are responsible for them.

Platform support (help using Dig-E-Events, registration or pass access problems, payment status questions): events@digeminds.com.

Platform grievances (complaints about Dig-E-Events itself, how your personal data is handled by the platform, or an organizer complaint that was not resolved): grievance@digeminds.com. Include your registration ID or event link and a short description so we can identify the matter.

We acknowledge grievances and respond as required by applicable law. Dig-E-Events is a technology platform provided by Dig-E-Minds.