Refund & Cancellation Policy

Each event shows its own refund and cancellation policy on the event page. That policy is set by the organizer and, together with applicable law, governs refunds and cancellations for that event.

Refunds are issued by the organizer, because the organizer received the payment: by the organizer's payment gateway for gateway payments, or by the organizer directly for UPI payments. Dig-E-Minds does not hold event payments and cannot issue refunds itself.

If an event is cancelled or rescheduled, you are notified by email and the organizer's policy explains your options. Contact the event's organizer first; if the issue is not resolved, see the Grievance page.