Troubleshooting

I did not get the email

Check spam and promotions, and that you used the right address.

Emails come from events@digeminds.com, which is not monitored. Use Find my bookings to get a new link.

The QR does not scan

Turn your screen brightness up and hold the pass steady.

The organizer can also find you by name at the check-in desk.

Questions about a specific event or class go to its organizer first.

For anything about Dig-E-Events, use Contact us. For a formal complaint, raise a grievance.

Still need a hand?

Tell us what happened. We’ll get back to you within 24 hours.